“I need someone who actually understands the stress I’m under — not a generic protocol.”
By.ai gives spas, gyms, wellness clubs, and longevity programs the AI infrastructure to deliver the personal guidance every member is paying for — backed by real evidence, in every channel they use.
“I need someone who actually understands the stress I’m under — not a generic protocol.”
“I need rigor. The most credentialed clinicians. Real prevention, not vibes.”
Both of them are right to expect a program that knows the difference. The problem with most wellness tech is that it treats every member as a profile of biomarkers — and ignores the human story behind the numbers.
By.ai is built on the opposite premise: that personal context is what makes the science feel like care.
Your team meets a new member once, captures their history in a form, and that’s the last time their context is consulted at scale. Months later, the program is making the same recommendations to everyone in the same cohort.
Members joined for a personal program. The moment the recommendations feel like a generic protocol, engagement drops — and retention drops with it.
Members want guidance in their channel, at their moment, on their question. Your clinical team can’t answer every text, every email, every late-night message — and the experience falls apart in the gaps.
Member Intelligence brings the four By.ai roles into a single layer across your member experience — onboarding, ongoing programming, between-visit support, every channel in between. Always with a human clinician in the loop where it matters.
Built on the By.ai Advisor
Talks to members in your brand’s voice — across web, SMS, WhatsApp, email, and your member portal — with full context and memory of their program, history, and goals.
Built on the By.ai Curator
Surfaces the right protocol, the right provider, the right next step for the member actually asking — scored against their program, history, and the evidence base you trust.
Built on the By.ai Persona Designer
Builds a living understanding of every member from intake onward — biomarkers, lifestyle signals, feedback, and history into a profile that informs every recommendation.
Built on the By.ai Researcher
Synthesizes the latest research, evidence, and expert guidance into recommendations your team can stand behind and your members can trust.
A new member completes onboarding. Your Persona Designer captures everything — history, goals, biomarkers, lifestyle, what they’re trying to achieve and why. Your Member Advisor sends a warm welcome with three personalized first-month recommendations.
A member texts at 11pm: “is it okay to take magnesium with my BP med?” Your Researcher pulls the relevant evidence in seconds — sourced, current, and reviewed by your clinical team. Clear answer, sourcing, and a flag for next appointment if needed.
Your Persona Designer captures every interaction — what worked, what didn’t, what the member said in passing about their sleep this week. Three months in, the program has compounded into something genuinely personal.
Member Intelligence is built for longevity programs, integrative health practices, executive wellness providers, concierge medical practices, and wellness brands where the member relationship is the product. If your team is delivering thoughtful, personal care and looking for the infrastructure to maintain that quality at scale — with a clinician in the loop — we should talk.